Why is Telemundo not Working on Smart TV?

Telemundo is an American Spanish-language terrestrial television network owned by NBCUniversal Telemundo Enterprises, a division of NBCUniversal, and owned by Comcast. We offer national-level content with globally syndicated programs in over 100 countries in over 35 languages. This is the best app to watch TV series and telenovelas of all genres in Spanish: drug series, romances, comedies, dramas, biographical series, Mexican novels, Colombian novels, old telenovelas, and Turkish dramas.

Why is Telemundo not Working on Smart TV?

Telemundo app may not work due to device issues or Internet connection issues. If you think you have a problem with the Telemundo app. Someone from the community can help. In the meantime, you can also try the following fixes.

Issues and solutions regarding Telemundo:

Getting black screen/white screen:

This issue is faced by most Android operating system users. Normally, when I open the app, I see a black screen for a few seconds and the app crashes with or without an error message. There are many ways by which you can overcome this issue.

  • Most likely this is a temporary charging issue. All you have to do is press your phone’s recent applications menu (usually the first left button). Then shut down the app which has this issue. Open the app again. can work normally.
  • Try a hard reboot on your Android smartphone. Click and hold the “Home” and “Power” buttons at the same for approximately up to 10 seconds. Then let go of the button and keep pressing the “Power” button until the screen turns on. Now try to open the app and it may work fine.
  • If none of the above works, you can wait until your phone runs out of battery and turns off automatically. Then put it in to charge it and click the power button. it can work later.
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Login issue:

In case you face trouble signing in or with your account, you may try the steps below.

  • Telemundo servers may be down, causing login/account issues. Then try logging in after a few moments.
  • Wi-Fi/mobile data connection is not working properly. Check your data connection.
  • You may be trying with the wrong credentials. Make sure you entered the correct information.  If you log in using third-party social networks such as
  • Go to official websites such as Facebook, Twitter, Google, etc. to check whether this service is working properly.
  • Your account may be inactive or disabled. Please read the error message.
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Installation issue:

  • Check your Wi-Fi or data connection.
  • Please check your mobile storage capacity. The app cannot be installed if there is not enough free space on the hard drive.
  • Make sure the app you install supports your Android version.

Loading issue (loading error/server error/connection error / Screen Freeze / Ping Problem):

There are a few situations where the mobile app will have loading issues.

  • Notification Telemundo’s app servers may be down, causing loading problems. Please give it another try after a few minutes.
  • Wi-Fi/mobile data connection is not working properly. Check your data connection.
  • Multiple users might be running the app at the same time. Please give it another try after a few minutes.
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Updating issue:

  • Give a Check to your Wi-Fi/mobile data connection and ensure it is working properly. It may be down and unable to update the Telemundo app.
  • Make sure your smartphone has enough space to download the update. App updates may be blocked if there is not enough storage space.

Audio/video loading problem:

  • First check the volume of your device, if you are facing audio problems. Try using headphones to determine if it’s a speaker issue or an app issue.
  • If you have problems loading videos, please keep an eye on your internet speed and Wi-Fi connection.